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Client Services & Operations

From ambition to delivery

Great work does not happen by itself. Someone has to translate the brief into a plan, keep the client informed, manage the moving parts, and make sure everything lands on time and on budget. That someone is this team.

We sit at the center of every project at Hypersolid: close to clients, close to the delivery teams, and always on top of what needs to happen next. We work with some of the world's most demanding clients, HEINEKEN, KLM, VodafoneZiggo, and PostNL among them. The complexity is real, the stakes are high, and the ability to stay calm and keep things moving matters enormously.

This team covers a broad range of disciplines. Project management, account management, service level management, traffic and resource planning, operations, and business development. Different roles, same mission: make sure ambitious work actually gets done.

What you'll work on

Depending on your role, that could mean running discovery sessions and building roadmaps as a project manager. Managing client relationships and spotting growth opportunities as an account manager. Defining and monitoring service levels to make sure we consistently deliver on our promises. Coordinating resource planning and workflow as a traffic manager. Keeping operations running smoothly as an operations manager. Or driving new business and building long-term partnerships as a business developer.

The clients we work with operate at scale and expect a partner who understands their business as well as they do. That means staying close, asking the right questions early, and proactively flagging issues before they become problems. We do not wait to be asked. We stay ahead.

We work across all teams and all clients, which means the variety is real and the learning never stops. One week you might be coordinating a media technology rollout, the next you are managing a platform launch for a global retail brand. If you get energy from being at the center of complex, ambitious work, this is where you belong.

People & Stories

All stories

How we work

We are direct, organized, and genuinely curious about the work we are supporting. We ask the uncomfortable questions early so they do not become expensive problems later. We give honest updates, even when the news is not great, because trust is built on transparency, not on telling people what they want to hear.

We stay close to both the client and the work. That means we understand enough about what is being built to know when something is off, and we are confident enough to say so. We do not wait to be asked.

We work closely with everyone at Hypersolid. That cross-team visibility means we understand the full picture better than almost anyone else in the company. It also means we are often the ones who connect the dots between what a client needs and what a team can deliver.

Join us

Open application
On-site, Hybrid
  • Amsterdam, Noord-Holland, Netherlands
+2 more

People, perks, and places

Get in touch

Solid change starts here

Alon Basoglu

Alon Basoglu

Head of Talent Acquisition

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